What is Washmen?
Washmen is a mobile-based laundry and dry cleaning service in Dubai and Abu Dhabi.
How does Washmen work?
Use the app to enter your address and set pick up and drop off times that suit you best. Our driver will bring you our color-coded bags for you to fill. Each type of
bags has a different type of service such as Ironing Only or Cleaning & Pressing.
What should I prepare/do for my first pickup?
Just have your clothes ready. Our Washman will bring a Washmen bag to place your loose clothes in. If you have them in a bag yourself this is also fine. Enter any special care instructions in the laundry bag so that we may cater to your needs.
What's the turnaround time?
All services have a standard turn around time of 48 hours. Next day delivery is available at a surcharge of 50%.
Who chooses if my clothes will be washed or dry cleaned?
If you want all your items to be washed, please leave it as a note in the app and we will follow your instructions, unless that contradicts your item’s care label.By
default, our partnered laundromats are trained to carefully read each item’s care instructions and decide whether it can be wash or dry cleaned, and the laundromat will choose the best option for your item.
Do I have to be home when you come by?
Not necessarily. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman. Most of our customers are comfortable with laundry left at their doorstep, UAE is very safe, so I wouldn’t worry as we never had theft issues.