What is Washmen?
Washmen is a mobile-based laundry and dry clean service. We offer timely pick-ups and drop-offs within 30 minute time slots that are most convenient to you.
How does Washmen work?
Enter your address then select a pick up date and time, followed by a drop off date and time. You can enter any comments Order Instructions below. Our driver will bring you a Washmen laundry and Wash and Fold Bag
What should I prepare/do for my first pickup?
Just have your clothes ready. Our Washman will bring a Washmen bag to place your loose clothes in. If you have them in a bag yourself this is also fine. Enter any special care instructions in the laundry bag so that we may cater to your needs.
What's the turnaround time?
All services have a standard turn around time of 48 hours. Next day delivery is available at a surcharge of 50%.
Who chooses if my clothes will be washed or dry cleaned?
If you want all your items to washed, please leave it as a note in the app and we will follow your instructions, unless that contradicts your itemâ€™s care label.By default, our partnered laundromats are trained to carefully read each itemâ€™s care instructions and decide whether it can be wash or dry cleaned, and the laundromat will choose the best option for your item.
Do I have to be home when you come by?
Not necessarily. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman. Make sure to let us know in the â€˜Pickupâ€™ notes so we know we have your approval. For deliveries we prefer that you (or your roommate) be home or have a doorman in your building for us to leave the clothes with.